Discover our capabilities and network
Logistics Ground’s flexible model, using only quality carriers, means you benefit from improved service levels, greater flexibility and time-definite deliveries.
Smart Express Cargo Insurance provides peace of mind and protection to Smart Express Cargo’s customers, in return for a premium. During transportation by Smart Express Cargo and in case of an incident, it covers the freight value & transportation cost against physical loss or damage from any external cause.
- “All-risks” insurance with comprehensive coverage that’s broader than the industry standard
- Competitive rates with no deductibles
- Freight and insurance billing on a single invoice
- Cover for high risk cargo and worldwide destinations including high risk locations
- We target a maximum 30 day claim resolution, quicker than other insurers
- Your claim is handled locally with personnel who speak the local language, and can settle in local currency
4 reasons to choose Cargo Insurance
Comprehensive
No matter who is responsible for loss or damage, a carrier’s statutory liability usually only covers parts of a customer claim. Some cargo insurance policies may only offer limited coverage. All of this means you should insure your shipments with Smart Express Cargo Insurance. This will give you worldwide insurance coverage or the full value of your goods, regardless of the mode of transportation. Even if we have no statutory liability, in cases like Acts of God (force majeure) or theft or accidents caused by third parties, Smart Express Cargo Insurance will respond.
Simple
Peace of mind without red tape: Just one contract can give you insurance coverage for all the goods you send with Smart Express Cargo Freight. Based on the agreed terms and conditions and the documented value of the goods, we calculate the insurance premium for each of your shipments and charge the premium together with the freight.
Fast
In the event of a claim, you can count on prompt handling. We will process your claim within one month and even quicker if the notification is made on time and the documentation is complete. So you can quickly get back to focusing on your day-to-day business, fast.
Clear
The few coverage limitations – such as in the case of insufficient packaging – of the Smart Express Cargo Insurance, are clearly defined. This means no unpleasant surprises for you in the event of a claim.
Logistics Ground in Asia Pacific
- Operating in all major countries and borders
- Extensive services including: linehaul, Pick Up and Delivery (PUD), home delivery, milkrun, cross-border, courier and rail
- Singapore to Shanghai cross-border service
- China to Europe railway service: Innovative service balancing speed and cost; faster than Oceanfreight, cheaper than Airfreight
- Linehaul China: 700 trucks a day, 6.25 million pallets moved yearly
Transportation across Europe
- Multi-sector and multi-mode capabilities
- Working with Pan-European players and niche specialists
- Central control and network monitoring through the Control Tower
- 450,000 tons managed a year
- 40,000 shipments a year
- 200 transport partners
- Groupage/LTL/FTL
- In Turkey, Logistics handles over 7,700 FTL trips a month
Logistics Ground in North America
- Supports U.S. Domestic network through LTL/FTL services
- Over 70,000 scheduled linehaul segments per year
- Seven hubs and 62 stations
- 7.5 million miles a month
- 8,000 loads a month
To learn more about our ground transportation operations in North America and how we can support your business, please Contact us.
Combining transport execution and transport management services
Through our global network of control towers and state-of-the-art technology, we are able to monitor and dynamically react to situations such as adverse weather, additional pick ups or drop offs, or heavy traffic, meaning that your goods are always travelling the most efficient route.
Our non-asset based Road network provides you with flexibility, improved service levels, accelerated delivery, reduced direct and indirect costs and much less
Frequently Asked Questions
Still open questions?
For peace of mind.
Freight forwarders and carriers have limited liability under international conventions for loss or damage to customer goods. In the case of an incident, your compensation is normally calculated against a “standard” negligent liability clause. Smart Express Cargo Insurance covers the ‘gap’ between our “standard” liability and the full value of your goods.
We handle every shipment with great care but accidents outside of our control can happen. Natural disasters such as floods may also impact your shipment. Cargo Insurance is a cost-effective way of protecting your goods and giving you peace of mind. After all, most people have never suffered a fire at home but continue to insure their homes against the risk.
With our insurance you get:
- Our own Cargo Insurance specialists sited globally to ensure the highest service quality
- Broader coverage than most other insurance policies
- No Deductibles or Excesses for you to pay
- Competitive rates, especially if you buy an Annual Policy
- No ‘claims administration’ – we handle all the paperwork on your behalf
- Claims settled within 30 days on average
Our scale means we bundle thousands of insurance demands together so we can cover higher risk profile business. Also, our in-country and sector expertise mean we can help you lower your risks.
Simply contact our Smart Express Cargo representative, who will guide you through the claims process and help you gather all of the necessary information.
You benefit from our experience in delivering effective solutions to the complex global supply chains of some of the world’s biggest corporations.
You benefit from every innovation, whether it involves a simple extension to our Air and Ocean Freight products, whether it means a development in warehousing.
All of which explains why you’ll find the team of outstanding support at Smart Express Cargo ready to apply their passion for solutions in support of your business.